Good points here, especially around customer service. AI can take a lot of repetitive work off support teams, but I think the strongest approach is still combining automation with human expertise. Companies like SupportYourApp are already using this kind of human + AI model in customer support. It’s interesting to see AI becoming less of a standalone tool and more of a practical part of everyday operations.
This reply was modified 1 week, 6 days ago by alonto.
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