Reply To: What key resource has been instrumental in giving you or your team the right skills?

[Henry Fenby-Taylor]

I think for specific technologies and processes I can’t escape the need to read the manual (RTM) or read the standard. So I’m going to answer the question what should people who are interested in digital transformation read, which I’m afraid might not help you answer the question you have in front of you, but hey, hopefully somebody finds a good book to read. 

A lot of people get fixated on solutions, it has to be this tech or that tech, or badged this way or that. Read The Innovator’s Solution to rise above such nonsense and look at the real problems you’re trying to solve.

Once you know what problems you’re trying to solve a book that I enjoyed was Octalysis: Actionable Gamification which looks at motivating users. So many times people produce new solutions that fail, because the operator on site simply ignored it, this isn’t a book about VR, this is a book about motivating people to engage with your innovation.

Then, as a project/programme progresses we will all naturally fall into many cognitive biases that Thinking Fast and Slow can help with.

Three books to make you a better digital/innovation professional in my opinion.