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The Digital Twin Hub is hiring a Community Manager, Apply now!
Apply here: https://apply.workable.com/connected-places-catapult/j/AABFD6C7BD/
More information on the role:
The Digital Twin hub
The Digital Twin Hub (DT Hub) (https://digitaltwinhub.co.uk/) is a collaborative web-enabled community for those who own, develop or are interested in digital twins and connected digital twins. The DT Hub is a core focus for the connected digital twin team at CPC. The DT Hub acts as the main channel for engaging with a large membership including industry, government and academic representatives. The DT Hub hosts 4850+ members from 2300+ organisations based in 80+ countries. The current sectors represented include primarily the built environment, energy, transport, water and telecoms, and the ambition is to grow this to include new sectors.
CPC works with large and small technology companies, infrastructure asset owners, international, national, and local government entities and others in supporting the development, scaling and application of digital twins. Working together with the broader DT Hub community – we have big plans for the DT Hub, to scale connected digital twins globally by supporting collaborative demonstrator projects, shared standards, cross-sector learning and sharing, and new partnerships between buyers and digital twin technology suppliers.
Purpose of the role
The Connected Digital Twins team at CPC works across a diverse project portfolio and technology areas in support of domains like rail, automotive, aviation (air mobility and airports), maritime and logistics, integrated infrastructure, homes and housing and place leadership.
As places become more populated and connected, and respond to emergent agendas around net zero, regional economic growth, and more there is an ever increasing need to make use of data for better decision making and to underpin new technological innovations. From supporting local authorities and central government to make better use of data, to building digital twins that improve the global transport sector, our projects demonstrate the art of the possible and pull technical ideas through to an applied setting. We take an enabling role in the innovation ecosystem – often working with new businesses to support an emerging product or service or acting as thought leaders.
We’re looking for a Community Manager for the DT Hub that has real interest in building team culture and best practice, plus wants to work collaboratively to develop transformative work around digital twins that pushes forward the most impactful applications of data and digital innovation. The Community Manager will be responsible for actively managing the community engaged with the DT Hub and for identifying and facilitating opportunities for collaboration. Externally, the role-holder will liaise and network with key stakeholders including senior officials from government departments; academic institutions and industry representatives. The purpose of this role is to manage and support the DT Hub members, prospective members and communities.
Key Responsibilities
- Plan, curate and develop thought leading digital twin related content to be published on the DT Hub ensuring the wider community and our members have a good experience and are supported throughout the site.
- Owning and implementing the DT Hub community expansion plan, to build new collaboration with other initiatives
- Ensure good relationships with all community members and identifying the best channels to communicate actively with them in open discussions – acting as a single point of contact for the community to engage with the Hub.
- Translating communications/stakeholder engagement strategies into specific activities and deliverables ensuring the tone of voice is appropriate. Coordinating with the Communication Manager and the Connected Digital Twins Team Lead to disseminate and promote digital twin content and news using the different DT Hub channels, including on-going marketing campaigns
- Handle public relations and communications with international and UK governmental entities (e.g. DSIT), technology providers (e.g. Amazon AWS, Bentley Systems), asset owners (e.g. National Highways, Network Rail), academics (e.g. Universities, Catapult Network), and SMEs.
- Organise and coordinate community events including the Hub Insights and weekly community calls (Gemini calls)
- Represent Connected Places Catapult and the DT Hub at UK and international events, championing the role of the Hub in helping industry understand the benefits that digital twins can bring to business and society
- Capturing feedback from the community (and via the Community Council) to ensure questions and new or emerging needs are addressed promptly
- Working closely with the DT Hub Product Manager to identify and support the creation of new features for the DT Hub website, to ensure good quality member experience on the DT Hub platform and analysing performance data to determine the success of these new features
- Monitoring activity on the DT Hub, check quality, identifying metrics and web analytics to ascertain content engagement levels and to measure the impact of strategies and campaigns.
- Own and periodically review the onboarding process for new members and sectors to the DTHub; including, planning and delivering a series of welcome sessions with new members and key stakeholders to introduce them to DT Hub and its support programmes.
- Supporting the facilitation and delivery of the DT Hub’s working groups, by understanding the needs and requirements of each working group lead
- Support the delivery, governance and managements of DT Hub Board, Advisory Group, Community Council and Cross Catapult Network meetings
- Eliciting content from the community and encourage members to share learning and experience in the form of case studies
- Network within Connected Places Catapult to promote digital twin projects and the DT Hub as a whole
- Ensuring an ethos of equity, inclusivity and diversity underpin your work activity, contributing to inclusive innovation across all Catapult activities
- You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations
Requirements
- Community management experience and experience of managing a community / network / on-line forum
- Content and communication planning and management
- Public speaking experience
- Public and corporate relations experience
- Digital content editing experience
- Experience of web analytics
- Tone of voice and brand experience
- Experience managing and delivering digital campaigns and events
- Network building experience
- Experience in working on innovation programmes
- Interest in emerging digital trends and technologies
- Collaborative style and experience communicating and engaging with a broad range of internal and external stakeholders at various levels
- Strong written and communication skills with proven ability to translate complex information and concepts into clear and digestible content.
- Understanding of user experience and customer journeys
- Sociable and influential, to feel comfortable with managing and motivating content contributors, speaking to them as peers
Desirable:
- Understanding of digital twins and cyber-physical systems and interest in this area
Benefits
- 5 weeks holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off.
- Competitive pension, up to 10% company contribution to help you save for your future.
- Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities.
- Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members.
- Cycle to Work Scheme with bike racks and showers available, encouraging a healthy and sustainable commute.
- Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well-being.
- Payroll Giving scheme, allowing regular charitable contributions from pre-tax income, maximizing the impact of your donations.
- Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities.
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5 Replies
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There is an excellent early use of DT in the US at the University of California Health System. They are using that system for online access to all the systems (electrical and mechanical) in a large hospital. It is used for tracing the impacts of failures and shutdown and providing early indications to problem areas. They are converting from pneumatic to digital controls so that the DT software can interact with the building controls. For further information contact: VuOps, a wholly owned unit within DPR Construction Co., Andrew Arnold <andrewar@vueops.com>.
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Cc’ying @Peter who did a great presentation on F1 digital twins at the inaugural National Digital Twin day https://ice.org.uk/news-and-insight/the-civil-engineer/july-2019/digital-twins-in-f1-built-environment.
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Hi @Sunnivathanks for sharing this. Can you share more information on the event on Digital wins scheduled for September? It would be great to have it on the calendar August 2021 – DT Hub Community (digitaltwinhub.co.uk) if it is opened for all. Thank you.
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Hi – It would be great to know when this event is occuring.
I agree about the gap in the automotive industy. Perfect time to start. -
This is a fantastic opportunity and lots of fun. So many cool people to engage with and sitting right at the cutting edge of the development of connected digital twins. We are a lovely community.
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